SCOTT RUCH INC.
N.A.T.E. CERTIFIED TECHNICIANS

Rest Assured – The NATE-CERTIFIED TECHNICIAN Knows heating and cooling!

Trust the professional who knows HVAC/R!

87% of customers want certified technicians.

QUESTION: WHAT IS A CUSTOMER'S BIGGEST WORRY?

Answer: How to locate a good technician — it's that simple.

Customers want to choose a technician they can trust. They want assurance that their home comfort needs will be met by installation or service technicians who know what they are doing.

In a recent survey, 87% of Americans wanted a certified technician to work on their home comfort system. Similarly, only 62% of them sad it was important for a certified technician to work on their automobile.

NATE-certified technicians have passed a test that validates and verifies their knowledge of heating or cooling. Technicians wearing the NATE patch have passed one or more of five North American Technician Excellence Air Conditioning Excellence tests. They know heating and cooling.

The NATE tests are more than just book learning - they are tests of applied knowledge. No one can guarantee how someone else will apply the knowledge they possess, but we can guarantee that the technician who passes the NATE test has the requisite knowledge to do the job.

Need Assurance? Use a professional. Call Scott Ruch, Inc. for a knowledgeable NATE-certified technician.

To date, more than 10,500 NATE-certified technicians in the United States and Canada serve more than 2.900 ZIP codes.

NATE-certified technicians:

• Know how to do the job right the first time.
• Possess a greater degree of self-confidence than non-certified technicians.
• Have taken and passed the only nationally recognized test that is supported by the entire HVAC/R industry and endorsed by the United States Department of Energy
• Have fewer callbacks than non-certified technicians, which means homeowners get the service they want and need quickly, without unnecessary multiple trips.
• Have satisfied customers.
• Have current knowledge and are excellent in their chosen profession because the NATE-certified technician must recertify every five years.
  
• Have met or exceeded the highest standards set by the HVAC/R industry for job knowledge.

Who is the average NATE-certified technician?

• 77% over the age of 36.
• 64% are high school graduates and/or have attended trade/technical school.
• 36% have college or post-graduate experience.
• 38% have more than six years of field experience.
• Are dedicated heating and cooling professionals.
• Consumer Reports (May 2001) says, “It’s a plus if technicians are NATE-certified."
• More than 12,000 certified technicians exist nationwide, giving NATE a presence in every state of the union and also in Canada and seven international countries.

When you have heating or cooling work that needs to be done, and you want someone who knows how to do it right, call Scott Ruch, Inc., your Albuquerque NATE-certified technician connection.

Customers calling contractors with NATE-certified technicians have some of the most knowledgeable people in the industry helping them.

Consumer Reports: “It’s a plus if technicians are NATE-certified."

"I recently called a reputable HVAC company (recommended by our condo) to have them come look at my heat pump which wasn't putting out any heat. He arrived, spent two hours with my heat pump - and then he even attempted to take my neighbor's heat pump apart (eeksl) because he didn't think my unit was self-contained. After two hours he packed up and said he was leaving because he had a schedule to keep, and he left me with no heat. I called a NATE-certified repairman, who fixed the unit in about 45 minutes. What a difference!''
— Diana Darrow, Reston, Va