SCOTT RUCH INC.
CARRIER FACTORY AUTHORIZED DEALER

Carrier's Factory Authorized Dealer initiative is a rigorous, standards-based national endorsement. Less than five percent of heating and cooling professionals in the country receive this distinction. We have developed this comprehensive evaluation process because we recognize that how you ultimately feel — in your home and about Carrier brand equipment — has a lot to do with the performance of the dealer representing it. Even if your dealer recommends the best equipment, how well it performs and meets your needs depends heavily on their expertise in installing and servicing that equipment, and on how well they take care of you as a customer.

What does this mean to you? It means that we've already done the legwork so you don't have to. Scott Ruch, Inc. has already proven their commitment and performance in providing better products, better knowledge and better service.

Scott Ruch, Inc. has met Carrier's rigid criteria and close scrutiny for the quality of its products, knowledge and service. You can count on:

• Some of the quietest, most energy efficient, environmentally-sound products from the world leader in home comfort technology and innovation.
• Certified installers and technicians who have passed a comprehensive set of core and specialty exams to ensure their technical competency. In addition to being qualified to service other brands, they receive ongoing training specific to Carrier technology and products.
• A technical team that also strictly adheres to Carrier installation and service procedures and uses genuine Carrier replacement parts whenever possible to ensure your system performs as promised.
• Sales representatives who have attended Carrier University, a structured training program for learning how to better identify and recommend appropriate home comfort solutions.
• A professional heating and cooling dealer who actively solicits and responds to customer feedback to maintain an exemplary satisfaction score in Carrier's proprietary customer satisfaction program.
• A company that is certified by the Environmental Protection Agency for proper refrigerant handling.
• A company that abides by a long list of sound business practices, such as maintaining all required local licenses, having appropriate insurance and liability coverage and fulfilling warranty obligations in a timely manner.

We are so confident that you will be comfortable — not only with your Carrier heating and cooling products, but also with Scott Ruch, Inc. — that we back it up in writing with a 100% SATISFACTION GUARANTEE. If, for any reason, you are dissatisfied with your Carrier equipment within one year of the installation date, Scott Ruch Inc. will correct the problem or remove the equipment and refund your purchase price. Ask Scott Rush, Inc. for a copy of the guarantee for details and limitations.

For comfort and value, there is a simple, risk-free solution to ensure that your heating and cooling professional delivers as promised. Choose your Carrier Factory Authorized Dealer . . . where your satisfaction is a sure thing.

With all of the clutter and options out there, how do you make heads or tails out of choosing a heating and cooling professional? It just got easier. Look for the Carrier Factory Authorized Dealer logo. It lets you know that these dealers have met Carrier Corporation's rigid criteria and careful scrutiny for the quality of their products, knowledge and service. And, it means their performance is backed by Carrier's 100% satisfaction guarantee.

So look to Scott Ruch, Inc.. Carrier's seal of approval is your sure sign of comfort.